Yes, our products are formulated to be gentle and suitable for all skin types, including
sensitive skin. However, we recommend reviewing the ingredient list to ensure you do not
have allergies or sensitivities to any specific ingredients.

To place an order, please follow these steps:
Tap on "SHOP PRODUCTS" to browse our available items.
Select the products you wish to purchase and add them to your cart or basket.
Proceed to "CHECKOUT."
Enter your delivery details during the checkout process.
Complete the payment for your order.
Once your payment is confirmed, you will receive a confirmation email with your order
number and details.

We accept various payment methods, including Mobile Money, Visa Cards, MasterCard,
and other electronic payment options for your convenience.

We offer next-day delivery for our products. Local orders are shipped from Tuesday to
Saturday, while international orders are shipped from Tuesday to Friday, excluding public
holidays. Orders placed on weekends will be processed on the next working day.
To qualify for next-day delivery, please ensure payment is completed by 5 PM on each
working day. If your delivery is within Accra, you can expect to receive it on the same day it
is dispatched. For regions outside Accra, delivery typically takes 2 to 3 working days.
International orders usually arrive within 5 to 7 working days.
Please note that order processing may take longer during busy sale periods.

No, we do not offer free delivery. Shipping fees are calculated based on the weight of
your order and the delivery location. These charges are separate from the product prices.
We work with third-party courier services that provide competitive rates, and all delivery
costs are passed directly to them.
Please review the available delivery options and quotes to select the best option for your
needs.

Regrettably, we do not offer payment on delivery or in-store pickup options at this time.
Our store operates exclusively online, and payment must be completed and confirmed
before we can dispatch your order for delivery.

Yes, we ship worldwide primarily via DHL. Delivery typically takes 5 to 7 business days.
Please note that certain countries may impose customs duties or taxes upon delivery. We
recommend contacting DHL express services in your country to inquire about any potential
charges before placing your order. The prices and shipping fees displayed on our website do
not include any customs duties or taxes that may be applicable in your country. Any
additional charges are the responsibility of the customer, as they are imposed by your local
government.
Beolux Beauty cannot predict or determine whether you will be charged customs fees or the
amount of such charges.